How Leadership Credibility Drives Drychem India’s High-Trust Workplace
Leadership is often cited as a key factor in workplace culture, but at Drychem India, it is measured by how employees experience it daily. The company’s second consecutive Great Place To Work® Certification highlights leadership credibility as one of its strongest cultural pillars.
Employee feedback from the Trust Index® Survey revealed high levels of trust in leadership, with employees citing fairness, transparency, and approachability as defining traits. These perceptions contributed to Drychem’s overall score of 84 per cent on the Great Place To Work Model.
Drychem’s leadership philosophy is grounded in accessibility and empathy. Leaders actively engage with teams across functions, encourage open conversations, and create safe spaces for feedback. This approach ensures that decision-making is informed by on-ground realities while fostering a sense of inclusion and respect.
Recognition plays a critical role in reinforcing leadership credibility. Programs such as Hi-Five and the Emerging Leaders Club enable leaders to acknowledge effort and impact as it happens. By embedding recognition into daily work life, Drychem ensures that contributions do not go unnoticed and that performance is consistently valued.
The organisation also places strong emphasis on continuous learning. Through structured leadership development programs and a robust Learning Management System, employees are encouraged to build new capabilities and prepare for evolving roles. Leaders actively champion learning initiatives, reinforcing growth as a shared responsibility rather than an individual pursuit.
The survey’s 93 per cent participation rate further reflects employee trust not just in leadership, but in the process itself. Employees felt confident that their voices mattered and that feedback would translate into meaningful action.
Speaking on the role of leadership in shaping workplace culture, Kaushal Mehta, Managing Director, Drychem India Pvt. Ltd., said, “Leadership credibility is built through everyday actions. When leaders listen, stay accessible, and follow through on commitments, trust naturally grows. At Drychem, we focus on creating an environment where people feel heard, respected, and encouraged to perform at their best.”
Drychem’s leadership approach demonstrates that credibility is built through consistency. By aligning words with actions, maintaining transparency, and investing in people development, leaders have created a workplace culture rooted in trust.
The consecutive certification stands as validation that when leadership prioritises empathy, accountability, and recognition, it creates an environment where employees feel motivated to contribute, collaborate, and grow—driving sustained organisational success.